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Hotel Oliveto Desenzano del Garda

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Reviews Recommended by 7 guests out of 8

Overall Hotel rating

  • Property facilities 3.6
    • Aspect and property quality 3.5
    • Room cleanliness 3.9
    • Room comfort 3
    • Hotel location (city centre or good connections to) 3.9
  • Service offered 3.3
    • Quality of the service and treatment 2.5
    • Professionalism of employees 4
    • Average satisfaction for the service received 3.1
    • Quality of breakfast 3.4
  • Balance between web presentation and reality 3
    • Property pictures 3
    • Room pictures 2.6
    • Available services 2.9
    • Distance from the centre and the main tourist attractions 3.6

Rating by type of Guests

  • Single traveller (0) -
  • Couple (7) 3.8
  • Couple with children (1) 1.9
  • Business traveller (0) -
  • Group (0) -
  • Legend
  • 1pt: bad
  • 2pt: average
  • 3pt: above average
  • 4pt: good
  • 5pt: excellent

Guest reviews with comments

  • 10 August 2020
    1.9 / 5 Average

    Sebastian Schulmeister (Germany)Couple with children
  • 12 July 2016
    3.5 / 5 Good

    I booked a deluxe room with Lake View, but was put in a small room overlooking the pool. I had to complain to get this corrected and there was no apology. The room we had was ok, but I wouldn't call it deluxe.
    (more grading of rooms would help customers - we stayed in a front/road facing room 3 years ago, and that was definitely deluxe)
    It took 3 requests to get a kettle in the room, and the room maid was not able to refill the tea & coffee sachets. There was no milk. Why don't these come as standard and why aren't supplies provided and topped up?
    The electrical socket over the desk was loose and dangerous. The air conditioning wasn't working.
    The restaurant staff were helpful, friendly & polite. Everywhere was clean. The pool was excellent. The location is good
    As it is the location, pool and cleanliness is 4 star. The room quality is nearer 3 star.

    Phillip Griffin (United Kingdom)Couple
  • 3 July 2016
    3.9 / 5 Good

    Wir waren schon öfter im Hotel, diesmal nur 1 Tag (auf der Durchreise).
    Das Zimmer Nr. 130 war etwas wie zweite Wahl.
    Besonders ärgerlich war, dass die Klimaanlage nicht funktionierte, das bei Aussentemperaturen von über 30 Grad! Vom Hotel gab es keinerlei Infos!
    Weiter hat der Fernseher nicht funktioniert, keine Fernbedienung vorhanden.
    Der Aufenthalt war leider diesmal ein Ärgernis.
    Freundliche Grüsse
    Willi+Theres Rolli

    Willi Rolli (Switzerland)Couple
  • 10 May 2016
    4.4 / 5 Good

    Petra Perin (Germany)Couple
  • 27 August 2015
    4 / 5 Good

    Anthony (United Kingdom)Couple
  • 4 August 2015
    3.5 / 5 Good

    New aircondition

    Eirik Johnsen Bech (Norway)Couple
  • 13 July 2015
    4.1 / 5 Good

    Preis/Leistung prinzipiell gut.
    Webseite völlig ungenügend, keine Telefonnummer, keine Emailadresse!
    Kleine Mängel (deren Behebung keine Kosten verursachen):
    -Preisliste Minibar fehlt.
    -TV-Senderliste fehlt.
    -TV unzuverlässig, Senderauswahl ungenügend.
    -Pool Öffnungszeit entspricht nicht dem Handbuch, Pool war um 08.00 immer geschlossen.
    Freundliche Grüsse
    W. Rolli

    Willi Rolli (Switzerland)Couple
  • 7 April 2015
    3.2 / 5 Above average

    Doppelzimmer mit Einer Belgung gebucht. Erste Nacht in kleinem Einzelzimmer !

    Conradin Ambühl (Switzerland)Couple

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